FAQ
We have included many of the most common questions here
Should you have something else you need to know be sure to contact us
Where do you deliver to?
We deliver to the following areas:
Allhallows, Ashford, Aylesford, Barming, Bat & Ball, Bearsted, Beckenham, Bexley, Bexleyheath, Bickley, Biggin Hill, Bromley, Canterbury, Catford, Chatham, Chelsfield, Chislehurst, Cuxton, Dartford, Downham, Eden Park, Elmers End, Elmstead, Eltham, Erith, Eynsford, Farnborough, Farningham, Faversham, Gillingham, Hastings, Hayes, Hedcorn, Hextable, Isle of Sheppey, Joydens Wood, Keston, Maidstone, Mottingham, New Eltham, Orpington, Otford, Paddock Wood, Petts Wood, Rainham, Rochester, Ryarsh, Sevenoaks, Shoreham, Shortlands, Sidcup, Sittingbourne, Snodland, St Mary Cray, Staplehurst, Strood, Swanley, Sydenham, Tonbridge, Tunbridge Wells, Westerham, West Kingsdown, West Malling, West Wickham, Wilmington, Wrotham
If you do not see your area listed it doesn't mean we won't deliver there. Please phone us or get in touch using our contact form. For corporate events we will travel nationwide depending on the size of your event.
Is there a delivery charge?
No. Delivery is included with the price, along with setup, collection and all additional equipment needed.
If you deliver and it’s raining can I cancel?
If you want to cancel because of weather conditions this must be done well in advance. If you have not called us by the delivery time you will have to pay for the castle.
Are safety mats provided with all bouncy castles?
Mats are provided with all bouncy castles indoors and outdoors when required. It is not usually necessary when castles are on grass.
Do you supply safety helmets?
Helmets are supplied with sumo suits, bungee run, pillow bash and gladiator.
Do you have public liability insurance?
We have insurance cover up to £5 million. Copies can be made available upon request.
How many hours can we have the inflatable for?
This is entirely up to you. It can be a short hire for 2 hours or all day. The castle can also be kept overnight for a 30% surcharge.
Can we keep castles or sumo’s etc overnight?
Yes. A surcharge of 30% is applicable and the equipment must be stored securely and kept dry overnight.
Do I get a discount if I want to hire more than one castle?
You will need to call us or email, using the web form on the contact page and we will give you the best possible deal.
Do you do corporate events?
Yes, we have hired to many schools and corporate clients and no job is too big.
